How do I pay?
Fill in the request form, then enter your card details securely on this page. Stripe handles your card details. If you already have agent credits, choose the credit option; no additional payment is needed for available credits. If checkout is unavailable, we’ll email a secure payment link.
When is my card charged?
Your card is only authorized today. We charge it after we confirm coverage, usually within 1 business day. If we can’t research your condo, we release the hold, you pay nothing, and we email you why.
What if you can’t find enough information?
If we can’t cover your condo, we release your card hold and email you why. If we’ve already charged you and can’t find enough public records to produce a report, we provide a full refund. If delivery is late, we provide a full refund on request.
Can I compare complexes?
Yes, get a full report on each complex and a side-by-side comparison page for $49 for 2 complexes or $69 for 3.
Do you work for HOAs or sellers?
Condo Check is an independent company. We don’t work for HOAs, management companies, sellers or real estate agents, and no one pays us to say anything about a complex. We only work for the buyer who orders the report.
Is the score a guarantee?
The Condo Check Score summarizes warning signs in public records on a scale of 0–100; higher is better. It is not a guarantee or a prediction.
Is this legal advice or an inspection?
No. Reports are informational estimates, not legal, financial, appraisal or inspection advice. We use public records only for published findings. Every finding is cited and dated, allegations are labeled, and we make corrections on request. We do not name private owners.
Can I call you?
We handle questions by email so you have everything in writing. Contact us and we’ll reply within 1 business day.
I already own a condo. Can I help?
Own a condo here? Share HOA documents. Budgets, reserve studies, minutes and assessment letters can help us research your complex.
What can assessments and unpaid dues mean for owners?
Special assessments are one-time charges, often thousands per unit; owners must pay or face a lien. Insurance and repair costs can raise monthly dues. Owners who can’t pay can face HOA lien foreclosure.